Social media is renting. Your website is owning.
By Kayla Harris
If Instagram disappeared tomorrow, or just decided your posts weren't worth showing anymore, what would be left? Who would still know how to find you?
For a lot of the doctors, lawyers and business owners I work with, the honest answer is not much. Years of good work live on platforms they don't own, shown to whoever the feed picks that day.
The feed shows your posts to fewer people every year
That isn't a glitch. It's the business model. A platform helps you build an audience, then charges you to reach it.
Social media is renting. You can make the place beautiful. Hang your art, paint the walls. But someone else holds the lease, and they can raise the rent or change the locks whenever they want.
A website is owning. It's slower. Nobody stumbles onto it mid-scroll. But it's yours, it says exactly what you want it to say, and it'll still be there in five years.
Search changed, and it raised the stakes
More people are skipping the list of links and asking an AI assistant instead. "Who's a good pediatric dentist near me?" They get back a short answer with a handful of names.
To decide who makes that list, these tools look for one place that clearly says who you are, then check whether the rest of the internet agrees. Without that one place, you're hard to get right and easy to leave out. I wrote more about how AI assistants decide who to recommend.
Where the trust leaks out
Here's the moment I see most. Someone gets referred to you by a friend they trust. They search your name to book. And they find an old Facebook page, a directory listing with the wrong phone number, or nothing at all.
All the trust that referral carried leaks out right there. Not because you aren't good at what you do, but because nothing online shows it.
Your site is home. Email is how people come back.
A website is where people find you. An email list is how you stay in touch after they do. It's the one channel where you don't need a platform's permission to reach the people who asked to hear from you.
It doesn't have to be a big newsletter. A short, useful note a few times a year keeps you in mind for the next time someone asks a friend who they'd recommend.
Keep posting. Just point it home.
I'm not telling you to quit social. It's still how a lot of people will discover you, and if you like making things for it, keep going. Just don't build your whole house on someone else's land.
Post wherever you want. Make sure every road leads somewhere you own.
Not sure what people find when they look you up? The 5-Second Name Test walks you through it.
One short note, every other week.
How people find you online, and what they see when they do. One idea, one thing I noticed, one question.
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